- Getting to know customers better
- Strengthening Bank Operations
- Reduce dependence on the agency network
- Improving the customer experience
- Beyond transactions, getting closer to the customer and understanding their behavior and needs
- Provide hyper-targeted personalized offers
Description
Creation of an Omnichannel Retail Banking solution:
- Using the “Vasco Soft Token” tool for secure mobile authentication.
- Credit Simulation
- Savings simulation
- Transaction history, balance and budget management.
- Currency converter.
- Geolocation of agencies
- Management of beneficiaries and execution of real-time transfer transactions.
- Push notification on current offers
- Data-innovation and smart budget solution based on AI and Data
- Solution audited and certified security and compliance by the “Societe Generale” group in Paris
Result obtained
- Reduced customer acquisition costs.
- A mobile application labeled “Secure” by the security team of “Societe Generale” France.
- We have been recommended to work with other subsidiaries of the group
Distinction
In 2017, the application won the prize for the best Mobile Banking application in Tunisia.
