Economic Interest Grouping (EIG) made up of digital service companies, consultants, publishers, software integrators offering adapted digital solutions...
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Adress : Street of Lac Windermere Immeuble Raoudha – Esc 1 , 111, Tunis, Berges du Lac 1053, TN
E-government for modern digital services for all citizens.
Side by Side we improve your efficiency
Customer:
BH Assurance (BH Bank Group)
Sector of activity:
Insurance
Country:
Tunisia
Challenges
Use Digital to strategically reposition BH Assurance as:
Life partner of its customers emphasizing transparency, empathy and proximity.
Partner chosen and not suffered.
Urgency of market integration time: catch up with competitors and become the benchmark
Improve the customer experience: simplify and streamline
Acquire new young customers by developing an innovative image
Project description
Innovation & Design Thinking Workshop
100% agile approach with monthly Sprint and monthly digital governance committee reporting directly to the CEO with access to all business teams
Proxy Product Owner for backlog definition and validation
Analysis of business processes
Implementation of an innovative “Selfcare Omnichannel Digital Experience” solution
Showcase site for communication with the most traditional customers
Customer Benefits
New strategic vision of the company
Reinforced culture of innovation
Optimizing internal collaboration
Optimizing the “Customer Journey”
Increased customer attraction and retention
expertise
Advice
Development
R&D
Training
solutions
Digital Banking
Customer relationship
Business Intelligence
Data analytics
Web & Movable
Finance Solution
use case to discover
Telecom
Topnet
Development of a web portal and a mobile application…
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