Microsoft Dynamics 365 CRM Solution

• Consolidate customer data in a single tool and have a 360° view of the customer
• Monitor the various interactions with customers and respond effectively to their requests
• Using intuitive and secure technology, easy to integrate with UbiPharm’s information system
• Use mobility for connection with capabilities to connect in offline mode

Implementation of the “Microsoft Dynamics CRM” solution and the “Customer Insights” solution for a 360° view of customers:

• Management of customers, pharmacies, health facilities
• Business Management
• Planning and executing field sales programs
• Geolocation management and route optimization
• Management of delegates (sales force)
• Management of turnover and sales objectives
• Mobility with Offline Connect Capabilities
• Automatic generation of dashboard, reports and performance indicators (KPI)